15 responses so far ↓

• 1 Lucille Robinson // Mar 29, 2009 at 5:58 pm

  I am new to FTP, i download firefox, i cant find the drop down arrow on my web browser that shows create an account…… and the tabs next to the drop down box that says, connect, edit, abort are not there; i am lost. thank you, Lucille

• 2 Lucille Robinson // Mar 29, 2009 at 6:00 pm

  sorry, i check send comment to email, but it can be left in my box, thanks

• 3 Jackie and Andrea // Mar 29, 2009 at 7:34 pm

  Hi Lucille -

  It looks like fireFTP changed things around a little last update - I’ve just replaced that first image with a screenshot of the current version.

  See if that helps any better?

  Andrea

  PS. Wordpress has also changed things around, so when you get to those lessons, just holler if we haven’t gotten them updated yet and we’ll do it for you, k?

• 4 carolyn collins // Mar 31, 2009 at 4:59 pm

  Can’t seem to get FireFTP. I download, and click install, but it never comes up and I can’t find it anywhere.

• 5 Jackie and Andrea // Mar 31, 2009 at 5:27 pm

  look under your tools link at the top of your browswer.

  click on the tools link and it will show up in the list that shows up.

  here’s a picture to help clear make it clear.

  http://screencast.com/t/VklAUKVSCl

  Jackie

• 6 carolyn collins // Apr 1, 2009 at 3:06 pm

  When I clicked connect, up came a little window with enter login information. The info was alreasdy there, but when I clicked ok it onle disappeared momentarily. Couldn’t get it to go away, so finally just Xed it out. Should this happen?

• 7 Jackie and Andrea // Apr 1, 2009 at 3:32 pm

  Not sure - were you able to connect to your hosting account? (did the right side of your browser show files and folders like the left?)

  Andrea

• 8 carolyn collins // May 12, 2009 at 9:17 am

  Can’t connect to ftp host. Not in new site nor in old site )so I know ID and pass are ok). no net connection problems. Have even tried a different ftp program. everything seems ok with Fantastico, and ok with word press today. Suggestion?

• 9 Jackie and Andrea // May 12, 2009 at 9:43 am

  Check with your hosting company, make sure they didn’t reset something yesterday while fixing the last issue.

  Jackie

• 10 Faye herl // Jun 24, 2009 at 2:27 pm

  Hi jackie and andrea,
  Trying to get the FTP stuff set up . I put in
  http://ftp.http://www.heartbreak-healing.com/blog.com
  my URL is http://www.heartbreak-healing.com/blog/
  It won’t connect. What do I have wrong ?
  Thanks!
  Faye

• 11 Jackie and Andrea // Jun 24, 2009 at 10:40 pm

  Hi Faye -

  Try just this bit:

  http://ftp.heartbreak-healing.com

  Then navigate to the WP install (/blog) by clicking the + sign next to your public_html folder

  You’ll need to click the + sign next to the blog folder to expose the WP folders.

  Let us know if that works, k?

  Andrea

• 12 Jackie and Andrea // Jun 24, 2009 at 10:42 pm

  The comment box actually added the http:// just now - try leaving that part off.

  Andrea

• 13 Jay Hurwitz // Nov 25, 2009 at 12:18 pm

  Hello ladies

  It has been a while. I am now setting up my site.
  I clicked on the link you provided to download fireftp and got this message

  “FireFTP 1.0.6 could not be installed because it is not compatible with Firefox 3.0.15.”

  Any ideas?

• 14 Jackie and Andrea // Nov 25, 2009 at 12:21 pm

  Try downloading from this link: http://fireftp.mozdev.org/ not sure if it’s the same one or not. You may need to update your firefox? If that doesn’t work come back and we’ll try something else.

  Jackie

• 15 Jackie and Andrea // Nov 25, 2009 at 1:21 pm

  You’ll have to use a different FTP then. Try this one: http://filezilla-project.org/

  Jackie